Safety

Your tank and your bottles

Most of what keeps a propane system safe is simple: leave the valves and the fittings to us, keep the area around the tank clear, and keep an eye on the gauge. Here is the whole list.

Reading the gauge

Lift the lid on top of the tank. The dial reads in percent, not gallons — it shows how full the tank is. Check it when the weather turns, and check it before a cold week.

Call us while there is still gas in the tank. Waiting until the needle is on the bottom turns a routine delivery into a service call. Not sure what your gauge is telling you? Read it to us over the phone — (817) 444-4613.

Why running out is more than an inconvenience

When a tank runs dry, the gas stops, the pilots go out, and the system loses pressure.

Before anything gets lit again, the whole system has to be leak-tested. That is required by code any time service is interrupted — not a fee we invented. Then the pilots get relit and every appliance gets checked.

Do not relight anything yourself after a runout. Trying to relight before the leak test is one of the most common ways people get hurt.

Plan view of a propane tank with rounded ends and its dome lid, inside a dashed hairline showing the ground to keep clear. A portable cylinder stands at the left; a firewood stack and a mower at the right are each struck through; a dashed line runs from the tank to a house for the buried gas line.

The list on this page, seen from above. The dashed ring is the clear ground the list asks for — it is not a measured distance.

  • 1 The dome lid, on top. Lift it to read the gauge, and keep it free so the truck can fill.
  • 2 A cylinder is portable — grill, RV, forklift. The ASME tank stays put.
  • 3 Nothing stored against the tank or under it. Not firewood.
  • 4 Not mowers, not trash, not tires. Keep the grass and brush cut back.
  • 5 The gas line runs underground to the house. Call 811 before you dig, anywhere on the property.

Around the tank

The regulator

The regulator sits between the tank and the house. It steps high pressure down to what an appliance can use. Leave it to us. Do not paint it, do not move it, and do not cover the vent. Keep the vent clear of snow, ice, grass, and blowing dust. A blocked regulator vent is how a system starts to misbehave, and it is not something to fix with a screwdriver.

Know where the tank shutoff valve is and how to close it — turn the handwheel clockwise, to the right, until it stops. Use it only if you can reach it safely. If you smell gas, the valve is step three, not step one.

Grill bottles, RV bottles, forklift bottles

Check the date on the collar

Every bottle is stamped with the month and year it was made, up on the ring around the valve. A bottle is good for twelve years from that date, and after that it has to be inspected and re-stamped before anyone can legally fill it again.

We look at that date on every bottle that comes across the counter, along with the valve, the foot ring, and any rust or dents. If it is out of date, we will tell you what your options are. We cannot fill it, and neither can anyone else.

What our driver checks on a delivery

The driver looks the tank over while it fills: the lid and the dome, the gauge, the regulator, the fittings, and the condition of the tank itself. If the driver sees something that needs attention, you will hear about it from us.

Bring it in, or call

Bring the bottle to the counter at 140 W Main St, or call (817) 444-4613 about the tank.

Tanks, refills and service · Duty to warn · Carbon monoxide · Storms and outages · Propane, plainly

Where this comes from

Tank, cylinder, and regulator guidance on this page follows the propane industry’s consumer safety information from the Propane Education & Research Council (PERC) and the National Propane Gas Association. Cylinders fill to a maximum of 80% to allow for expansion.

Emergency numbers

911 — from outside, first.
(817) 444-4613 — Rural Gas Supply Co., second.

This page is general safety information, not a substitute for a technician. If you think you have a leak, get out and call 911 first.